{"id":494,"date":"2025-01-23T14:08:28","date_gmt":"2025-01-23T14:08:28","guid":{"rendered":"https:\/\/www.assentinternational.com\/us\/?p=494"},"modified":"2025-01-23T14:08:29","modified_gmt":"2025-01-23T14:08:29","slug":"applying-the-design-and-development-clause-of-iso-90012015-to-service-based-businesses","status":"publish","type":"post","link":"https:\/\/www.assentinternational.com\/us\/applying-the-design-and-development-clause-of-iso-90012015-to-service-based-businesses\/","title":{"rendered":"Applying the Design and Development Clause of ISO 9001:2015 to Service-Based Businesses"},"content":{"rendered":"\n<div class=\"wp-block-stackable-hero alignfull stk-block-hero stk-has-bottom-separator stk-block stk-08a909b stk-block-background stk--has-background-overlay\" data-v=\"2\" data-block-id=\"08a909b\"><style>.stk-08a909b {background-color:#000000 !important;background-image:url(https:\/\/www.assentinternational.com\/us\/wp-content\/uploads\/2025\/01\/Design-and-Development.png) !important;background-attachment:fixed !important;min-height:900px !important;align-items:center !important;display:flex !important;}.stk-08a909b:before{background-color:#000000 !important;opacity:0.5 !important;}.stk-08a909b .stk-block-hero__content{min-height:500px !important;align-items:center !important;display:flex !important;}<\/style><div class=\"stk-block-hero__content stk-content-align stk-08a909b-column alignwide stk-container stk-08a909b-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks has-text-align-center stk-08a909b-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-c15fb3c\" id=\"applying-the-design-and-development-clause-of-iso-9001-2015-to-service-based-businesses\" data-block-id=\"c15fb3c\"><style>.stk-c15fb3c .stk-block-heading__text{font-size:64px !important;color:#FFFFFF !important;font-weight:300 !important;font-family:\"IBM Plex Sans\", Sans-serif !important;}@media screen and (max-width:999px){.stk-c15fb3c .stk-block-heading__text{font-size:50px !important;}}<\/style><h1 class=\"stk-block-heading__text has-text-color has-white-color\">Applying the Design and Development Clause of ISO 9001:2015 to Service-Based Businesses<\/h1><\/div>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-89d9702\" data-block-id=\"89d9702\"><style>.stk-89d9702 .stk-button-group{flex-direction:row !important;}@media screen and (max-width:999px){.stk-89d9702 .stk-button-group{flex-direction:row !important;}}@media screen and (max-width:689px){.stk-89d9702 .stk-button-group{flex-direction:row !important;}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button stk-block stk-1a15986\" data-block-id=\"1a15986\"><style>.stk-1a15986 .stk-button{padding-right:32px !important;padding-left:32px !important;background:var(--theme-palette-color-1, #ff0000) !important;border-top-left-radius:50px !important;border-top-right-radius:50px !important;border-bottom-right-radius:50px !important;border-bottom-left-radius:50px !important;}.stk-1a15986 .stk-button__inner-text{color:#ffffff !important;font-family:\"IBM Plex Sans\", Sans-serif !important;}<\/style><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/www.assentinternational.com\/us\/contact\/\"><span class=\"has-text-color stk-button__inner-text\">Contact Us<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><div class=\"stk-separator stk-separator__bottom\"><div class=\"stk-separator__wrapper\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1600 200\" class=\"stk-separator__layer-1\" preserveAspectRatio=\"none\" aria-hidden=\"true\"><path class=\"slant-2_svg__st1\" d=\"M1610 39.2V209H-10V39.2l810 118.9 810-118.9z\"><\/path><\/svg><\/div><\/div><\/div>\n\n\n\n<p><a href=\"https:\/\/www.assentriskmanagement.co.uk\/author\/hc\/\"><\/a><\/p>\n\n\n\n<p>In today&#8217;s competitive market, it\u2019s common to see service-based businesses implement a quality management system to ISO 9001:2015 in order to demonstrate their commitment to quality and continuous improvement.&nbsp;<\/p>\n\n\n\n<p>However, there is one clause of the standard that has traditionally divided <a href=\"https:\/\/www.assentinternational.com\/us\/\">ISO Consultants<\/a>, clients and certification auditors alike. How do you apply <strong>Clause 8.3 Design and Development<\/strong> within a service based business when it is often more closely associated with manufacturing?\u00a0\u00a0<\/p>\n\n\n\n<p>Actually, the design and development principles are highly applicable to service-oriented companies. Here, we explore how service businesses can leverage this clause to enhance their service delivery and get the benefits of including it within the scope of their <a href=\"https:\/\/www.assentinternational.com\/us\/iso-9001\/\">Quality Management System (QMS)<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Should Service-Based companies include Design and Development within their ISO 9001 Scope?<\/strong><\/h2>\n\n\n\n<p>It\u2019s not uncommon to find the design and development clauses of <a href=\"https:\/\/www.assentinternational.com\/us\/iso-9001\/\">ISO 9001<\/a> excluded from the scope of service-based <a href=\"https:\/\/www.assentinternational.com\/us\/iso-9001\/\">quality management systems<\/a>.<\/p>\n\n\n\n<p>However, to do this could mean the company misses out on many benefits of the standard.<\/p>\n\n\n\n<p>For example, <a href=\"https:\/\/www.assentinternational.com\/us\/iso-9001\/\">ISO 9001<\/a> Certification is often used in the supply chain to evaluate potential suppliers of services.\u00a0 The exclusion of any particular clauses may raise alarms with potential customers.<\/p>\n\n\n\n<p>In addition, Having design and development as part of your <a href=\"https:\/\/www.assentinternational.com\/us\/iso-9001\/\">QMS<\/a> means it undergoes the same scrutiny and impartial auditing which drives consistency and improvements.<\/p>\n\n\n\n<p>Having an impartial audit of the design and development process helps your company to maintain an efficient and effective process, which ultimately benefits customers.<\/p>\n\n\n\n<p>Promoting the design and development process as part of your service offering can provide a competitive edge in marketing too.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Understanding the Design and Development Clause<\/strong><\/h2>\n\n\n\n<p>The Design and Development Clause of <a href=\"https:\/\/www.assentinternational.com\/us\/iso-9001\/\">ISO 9001:2015<\/a> outlines the requirements for planning, developing, and controlling products <strong>and services<\/strong> to ensure they meet customer and regulatory requirements. For service-based businesses, this can translate to the systematic creation of solutions tailored to your client\u2019s needs.\u00a0<\/p>\n\n\n\n<p>Whether it\u2019s <a href=\"https:\/\/www.assentinternational.com\/us\/industries\/recruitment\/\">recruitment<\/a>, <a href=\"https:\/\/www.assentinternational.com\/us\/industries\/tech-software\/\">software development<\/a>, <a href=\"https:\/\/www.assentinternational.com\/us\/iso-20252-consultants\/\">market research<\/a>, or other <a href=\"https:\/\/www.assentinternational.com\/us\/industries\/\">professional services<\/a>, applying a structured design and development process can significantly enhance service quality and client satisfaction.<\/p>\n\n\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-14818bf\" data-block-id=\"14818bf\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-14818bf-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-bafc9db\" data-v=\"4\" data-block-id=\"bafc9db\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-bafc9db-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-bafc9db-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-79a8fe1\" id=\"strong-applying-design-and-development-to-service-based-businesses-strong\" data-block-id=\"79a8fe1\"><style>.stk-79a8fe1 .stk-block-heading__text{font-family:\"IBM Plex Sans\", Sans-serif !important;}<\/style><h2 class=\"stk-block-heading__text\"><strong>Applying Design and Development to Service-Based Businesses<\/strong><\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-7d28f34\" data-block-id=\"7d28f34\"><p class=\"stk-block-text__text\">It\u2019s easier than you might think to include design and development within the scope of your <a href=\"https:\/\/www.assentinternational.com\/us\/iso-9001\/\">QMS and ISO 9001 Certification<\/a>.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-5529ff8\" data-block-id=\"5529ff8\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-5529ff8-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-c42b3fa\" data-v=\"4\" data-block-id=\"c42b3fa\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-c42b3fa-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-c42b3fa-inner-blocks\">\n<div class=\"wp-block-stackable-card stk-block-card stk-block stk-6df894d is-style-default\" data-v=\"2\" data-block-id=\"6df894d\"><div class=\"stk--no-padding stk-container stk-6df894d-container stk-hover-parent\"><div class=\"stk-container-padding stk-block-card__content\"><div class=\"stk-block-content stk-inner-blocks stk-6df894d-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-c99bcf8\" id=\"1-strong-identify-requirements-strong\" data-block-id=\"c99bcf8\"><style>.stk-c99bcf8 .stk-block-heading__text{font-size:32px !important;}@media screen and (max-width:999px){.stk-c99bcf8 .stk-block-heading__text{font-size:32px !important;}}<\/style><h2 class=\"stk-block-heading__text\">1. <strong>Identify Requirements<\/strong><\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-1376afd\" data-block-id=\"1376afd\"><p class=\"stk-block-text__text\">Service-based businesses can start by clearly identifying client requirements and expectations. This may involve scoping sessions, consultations, surveys, and analysis to understand what the client needs and how best to deliver it.<\/p><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-2f079e6\" data-v=\"4\" data-block-id=\"2f079e6\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-2f079e6-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-2f079e6-inner-blocks\">\n<div class=\"wp-block-stackable-card stk-block-card stk-block stk-55a5b7b is-style-default\" data-v=\"2\" data-block-id=\"55a5b7b\"><div class=\"stk--no-padding stk-container stk-55a5b7b-container stk-hover-parent\"><div class=\"stk-container-padding stk-block-card__content\"><div class=\"stk-block-content stk-inner-blocks stk-55a5b7b-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-35256d7\" id=\"2-strong-planning-strong\" data-block-id=\"35256d7\"><style>.stk-35256d7 .stk-block-heading__text{font-size:32px !important;}@media screen and (max-width:999px){.stk-35256d7 .stk-block-heading__text{font-size:32px !important;}}<\/style><h2 class=\"stk-block-heading__text\">2. <strong>Planning<\/strong><\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-52ae289\" data-block-id=\"52ae289\"><p class=\"stk-block-text__text\">Once requirements are identified, detailed planning is crucial. This involves defining the objectives, resources, timelines, and key performance indicators for the service to be developed.<\/p><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-074bb59\" data-block-id=\"074bb59\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-074bb59-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-dc64d1e\" data-v=\"4\" data-block-id=\"dc64d1e\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-dc64d1e-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-dc64d1e-inner-blocks\">\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-976a995\" data-block-id=\"976a995\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-976a995-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-138c05b\" data-v=\"4\" data-block-id=\"138c05b\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-138c05b-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-138c05b-inner-blocks\">\n<div class=\"wp-block-stackable-card stk-block-card stk-block stk-080ff63 is-style-default\" data-v=\"2\" data-block-id=\"080ff63\"><div class=\"stk--no-padding stk-container stk-080ff63-container stk-hover-parent\"><div class=\"stk-container-padding stk-block-card__content\"><div class=\"stk-block-content stk-inner-blocks stk-080ff63-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-c3ef111\" id=\"3-strong-designing-the-solution-strong\" data-block-id=\"c3ef111\"><style>.stk-c3ef111 .stk-block-heading__text{font-size:32px !important;}@media screen and (max-width:999px){.stk-c3ef111 .stk-block-heading__text{font-size:32px !important;}}<\/style><h2 class=\"stk-block-heading__text\">3. <strong>Designing the Solution<\/strong><\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-339cbeb\" data-block-id=\"339cbeb\"><p class=\"stk-block-text__text\">Developing a service solution involves creating detailed plans, workflows, and methodologies. For instance, an IT service company might design a software solution or a marketing firm might create a campaign strategy.<\/p><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-ba90b3a\" data-v=\"4\" data-block-id=\"ba90b3a\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-ba90b3a-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-ba90b3a-inner-blocks\">\n<div class=\"wp-block-stackable-card stk-block-card stk-block stk-61ba687 is-style-default\" data-v=\"2\" data-block-id=\"61ba687\"><div class=\"stk--no-padding stk-container stk-61ba687-container stk-hover-parent\"><div class=\"stk-container-padding stk-block-card__content\"><div class=\"stk-block-content stk-inner-blocks stk-61ba687-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-fdfe342\" id=\"4-strong-development-and-implementation-strong\" data-block-id=\"fdfe342\"><style>.stk-fdfe342 .stk-block-heading__text{font-size:32px !important;}@media screen and (max-width:999px){.stk-fdfe342 .stk-block-heading__text{font-size:32px !important;}}<\/style><h2 class=\"stk-block-heading__text\">4. <strong>Development and Implementation<\/strong><\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-59ddd5c\" data-block-id=\"59ddd5c\"><p class=\"stk-block-text__text\">This phase includes the actual creation of the service solution. It may involve prototyping, testing, and refining the service to ensure it meets the defined requirements.<\/p><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-ea680e7\" data-block-id=\"ea680e7\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-ea680e7-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-ddf3aaa\" data-v=\"4\" data-block-id=\"ddf3aaa\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-ddf3aaa-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-ddf3aaa-inner-blocks\">\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-54eb86b\" data-block-id=\"54eb86b\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-54eb86b-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-19e6e4d\" data-v=\"4\" data-block-id=\"19e6e4d\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-19e6e4d-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-19e6e4d-inner-blocks\">\n<div class=\"wp-block-stackable-card stk-block-card stk-block stk-82bdbaa is-style-default\" data-v=\"2\" data-block-id=\"82bdbaa\"><div class=\"stk--no-padding stk-container stk-82bdbaa-container stk-hover-parent\"><div class=\"stk-container-padding stk-block-card__content\"><div class=\"stk-block-content stk-inner-blocks stk-82bdbaa-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-b54a107\" id=\"5-strong-review-and-validation-strong\" data-block-id=\"b54a107\"><style>.stk-b54a107 .stk-block-heading__text{font-size:32px !important;}@media screen and (max-width:999px){.stk-b54a107 .stk-block-heading__text{font-size:32px !important;}}<\/style><h2 class=\"stk-block-heading__text\">5. <strong>Review and Validation<\/strong><\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-3e0e688\" data-block-id=\"3e0e688\"><p class=\"stk-block-text__text\">Before final delivery, the service should undergo rigorous testing and validation. This ensures that the service performs as expected and meets all client requirements.<\/p><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-9ea4b8e\" data-v=\"4\" data-block-id=\"9ea4b8e\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-9ea4b8e-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-9ea4b8e-inner-blocks\">\n<div class=\"wp-block-stackable-card stk-block-card stk-block stk-5aa2d3c is-style-default\" data-v=\"2\" data-block-id=\"5aa2d3c\"><div class=\"stk--no-padding stk-container stk-5aa2d3c-container stk-hover-parent\"><div class=\"stk-container-padding stk-block-card__content\"><div class=\"stk-block-content stk-inner-blocks stk-5aa2d3c-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-94b2eae\" id=\"6-strong-feedback-and-improvement-strong\" data-block-id=\"94b2eae\"><style>.stk-94b2eae .stk-block-heading__text{font-size:32px !important;}@media screen and (max-width:999px){.stk-94b2eae .stk-block-heading__text{font-size:32px !important;}}<\/style><h2 class=\"stk-block-heading__text\">6. <strong>Feedback and Improvement<\/strong><\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-3294f0c\" data-block-id=\"3294f0c\"><p class=\"stk-block-text__text\">Post-implementation, collecting client feedback is essential. This feedback helps in identifying areas for improvement and making necessary adjustments to enhance future service deliveries.<\/p><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-separator alignfull stk-block-separator stk--no-padding stk-block stk-a7f84f3\" data-block-id=\"a7f84f3\"><div class=\"stk-block-separator__inner\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1600 200\" class=\"stk-separator__layer-1\" preserveAspectRatio=\"none\" aria-hidden=\"true\"><path class=\"wave-1_svg__st2\" d=\"M1341.4 48.9c-182.4 0-254.2 80.4-429.4 80.4-117.8 0-209.7-67.5-393.5-67.5-142.2 0-212.6 38.8-324.6 38.8S-10 64.7-10 64.7V210h1620V102c-110.6-40.2-181-53.1-268.6-53.1z\"><\/path><\/svg><\/div><\/div>\n\n\n\n<p>For service-based businesses, applying the Design and Development Clause of ISO 9001:2015 can be a game-changer. It not only ensures high-quality service delivery but also enhances client trust and provides a competitive edge. By integrating this clause into your Quality Management System, you demonstrate a strong commitment to excellence and continuous improvement. This strategic move can significantly boost your business reputation and client satisfaction, paving the way for sustained growth and success.<\/p>\n\n\n\n<p>Assent has years of experience and success implementing ISO 9001 for a variety of businesses.\u00a0\u00a0<\/p>\n\n\n\n<div class=\"wp-block-stackable-call-to-action alignfull stk-block-call-to-action stk-block stk-820ecf8 stk-block-background stk--has-background-overlay\" data-v=\"2\" data-block-id=\"820ecf8\"><style>.stk-820ecf8 {background-color:#000000 !important;background-image:url(https:\/\/www.assentinternational.com\/us\/wp-content\/uploads\/2025\/01\/Design-and-Development.png) !important;background-attachment:fixed !important;min-height:400px !important;align-items:center !important;display:flex !important;}.stk-820ecf8:before{background-color:#000000 !important;opacity:0.5 !important;}<\/style><div class=\"stk-block-call-to-action__content stk-content-align stk-820ecf8-column alignwide stk-container stk-820ecf8-container stk--no-background stk--no-padding\"><div class=\"has-text-align-center stk-block-content stk-inner-blocks stk-820ecf8-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-4fcdf62\" id=\"strong-our-iso-9001-consultants-can-help-you-implement-a-qms-and-achieve-certification-strong\" data-block-id=\"4fcdf62\"><style>.stk-4fcdf62 .stk-block-heading__text{font-size:48px !important;color:#FFFFFF !important;font-weight:600 !important;font-family:\"Lato\", Sans-serif !important;}@media screen and (max-width:999px){.stk-4fcdf62 .stk-block-heading__text{font-size:48px !important;}}<\/style><h3 class=\"stk-block-heading__text has-text-color has-white-color\"><strong>Our ISO 9001 consultants can help you implement a QMS and achieve certification.\u00a0 <\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-7e0f853\" data-block-id=\"7e0f853\"><style>.stk-7e0f853 .stk-button-group{flex-direction:row !important;}@media screen and (max-width:999px){.stk-7e0f853 .stk-button-group{flex-direction:row !important;}}@media screen and (max-width:689px){.stk-7e0f853 .stk-button-group{flex-direction:row !important;}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button stk-block stk-a2437ad\" data-block-id=\"a2437ad\"><style>.stk-a2437ad:hover{opacity:0.8 !important;}.stk-a2437ad .stk-button{padding-right:24px !important;padding-left:24px !important;background:var(--theme-palette-color-1, #ff0000) !important;border-top-left-radius:50px !important;border-top-right-radius:50px !important;border-bottom-right-radius:50px !important;border-bottom-left-radius:50px !important;}.stk-a2437ad .stk-button__inner-text{color:var(--theme-palette-color-5, #ffffff) !important;}<\/style><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/www.assentinternational.com\/us\/contact\/\"><span class=\"has-text-color has-black-color stk-button__inner-text\">Contact us<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Applying the Design and Development Clause of ISO 9001:2015 to Service-Based Businesses Contact Us In today&#8217;s competitive market, it\u2019s common to see service-based businesses implement a quality management system to ISO 9001:2015 in order to demonstrate their commitment to quality and continuous improvement.&nbsp; However, there is one clause of the standard that has traditionally divided [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":495,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[19],"tags":[17],"class_list":["post-494","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs","tag-blogs"],"blocksy_meta":{"has_hero_section":"disabled","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"featured_image_urls_v2":{"full":["https:\/\/www.assentinternational.com\/us\/wp-content\/uploads\/2025\/01\/Design-and-Development.png",1080,1080,false],"thumbnail":["https:\/\/www.assentinternational.com\/us\/wp-content\/uploads\/2025\/01\/Design-and-Development-150x150.png",150,150,true],"medium":["https:\/\/www.assentinternational.com\/us\/wp-content\/uploads\/2025\/01\/Design-and-Development-300x300.png",300,300,true],"medium_large":["https:\/\/www.assentinternational.com\/us\/wp-content\/uploads\/2025\/01\/Design-and-Development-768x768.png",768,768,true],"large":["https:\/\/www.assentinternational.com\/us\/wp-content\/uploads\/2025\/01\/Design-and-Development-1024x1024.png",1024,1024,true],"1536x1536":["https:\/\/www.assentinternational.com\/us\/wp-content\/uploads\/2025\/01\/Design-and-Development.png",1080,1080,false],"2048x2048":["https:\/\/www.assentinternational.com\/us\/wp-content\/uploads\/2025\/01\/Design-and-Development.png",1080,1080,false]},"post_excerpt_stackable_v2":"<p>Applying the Design and Development Clause of ISO 9001:2015 to Service-Based Businesses Contact Us In today&#8217;s competitive market, it\u2019s common to see service-based businesses implement a quality management system to ISO 9001:2015 in order to demonstrate their commitment to quality and continuous improvement.&nbsp; However, there is one clause of the standard that has traditionally divided ISO Consultants, clients and certification auditors alike. How do you apply Clause 8.3 Design and Development within a service based business when it is often more closely associated with manufacturing?\u00a0\u00a0 Actually, the design and development principles are highly applicable to service-oriented companies. Here, we explore&hellip;<\/p>\n","category_list_v2":"<a href=\"https:\/\/www.assentinternational.com\/us\/category\/blogs\/\" rel=\"category tag\">Blogs<\/a>","author_info_v2":{"name":"Hayden Clark","url":"https:\/\/www.assentinternational.com\/us\/author\/hayden-clark\/"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Applying the Design and Development Clause of ISO 9001:2015 to Service-Based Businesses - Assent International - United States<\/title>\n<meta name=\"description\" content=\"How do you apply Clause 8.3 Design and Development within a service based business when it is often more closely associated with manufacturing\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.assentinternational.com\/us\/applying-the-design-and-development-clause-of-iso-90012015-to-service-based-businesses\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Applying the Design and Development Clause of ISO 9001:2015 to Service-Based Businesses - 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